Careers

Seeking skilled Peer Specialists to support individuals enrolled in substance use services. Candidates for this position will serve as role models, exhibit competency in understanding personal recovery and the use of relapse prevention and coping skills. Primarily offsite community-based work through mobile outreach services.

Qualifications: Preference is given to those who are a Certified Recovery Peer Advocate (CRPA) as certification is required within six months of hire. High school graduate/GED. An individual does not need to be in recovery, but must be able to confer empathy through lived experiences. One year of Health or Human Service experience preferred. Must possess a valid NYS Driver’s License and pass background clearance for use of agency vehicles. Supervision and training provided.

We are seeking School-based Behavioral Health Counselors for our licensed mental health satellite clinics in Cortland and Broome counties. Opportunities available for 10, 11, or 12-month positions to provide counseling, assessments and case planning for children and their family members. Preference to candidates who are comfortable providing telehealth services. Supervision and additional training provided.

Qualifications: LCSW, LMSW, LMHC, LMFT; must be licensed (or permit eligible) in NYS. Experience preferred, but will consider recent graduates.

Starting salary is $53,000 for clinicians with limited experience. Higher salaries offered based on years of experience and credentials.

We are seeking experienced therapists for full-time, 12-month positions working from a remote location providing telehealth services. Duties include individual and group-based clinical work with individuals and families. One to two evenings per week; flexible scheduling during business hours. Supervision and additional training provided. Professional work environment.

Qualifications: LCSW, LMSW, LMHC, LMFT, or LCAT; must be licensed (or permit eligible) in NYS. Preference for those who provide dual diagnosis (MH/SUD) services. Experienced candidates preferred.

Starting salary is $46,000 for clinicians with limited experience. Higher salaries offered based on years of experience and credentials.

The CCBHC intake staff member acts as the first point of contact for potential clients, conducting initial assessments to gather necessary information, determining eligibility for services, and facilitating the admission process by assigning clients to appropriate clinicians within the clinic, all while adhering to CCBHC guidelines and ensuring timely access to care.  The primary responsibility is to efficiently screen and triage new clients, ensuring timely and efficient access based on initial presentation and stated need.  Responsibilities will include brief assessment and therapeutic interventions to determine the level and type of services needed across the CCBHC’s core services. Intake Staff will provide clinical evidence-based services with a focus on integrated mental health, physical health, and substance use recovery.

RESPONSIBILITIES AND TYPICAL WORK ACTIVITIES:

Conducts a triage of requests for initial appointments via phone, walk-ins and referrals from other agencies using a trauma informed approach.

Facilitate timely initial assessment to individuals who present for same day service.

Triage will include brief assessments for mental wellness, substance use, physical health conditions, suicidality, risk of violence, a brief lethality assessment, description of the presenting problem, and level of determination.

Identifies strengths and needs of clients and families and acts to involve them in planning for desired services.

Provides crisis intervention and resource planning to adults, children and their families as needed.

Escalates emergent situations to lead clinician.

Works with team members, community partners and service organizations to closely collaborate care and other community services or resources.

Works cooperatively with referral sources to ensure continuity of care.

Educates the client about the treatment available and next steps in treatment engagement.

Verifies insurance coverage, obtains necessary authorizations, consents and referrals, and ensures financial support is in place for the initial visit.

Completes timely and accurate documentation of demographic and clinical services in the medical record.

PREFERRED QUALIFICATIONS:

• Graduation from a regionally accredited or NYS recognized college or university with a bachelor’s degree in social work, psychology, human services or a related field preferred.
• Ability to be diplomatic and professional while exercising excellent judgement and discretion as appropriate.
• Experience in conducting mental health assessments and/or crisis intervention.
• Exceptional rapport building skills with people in crisis.
• Strong communication and interpersonal skills to build rapport with clients.
• Ability to work independently and as part of a multidisciplinary team.
• Proficiency with electronic health records and database management

Work Environment:  This is a professional,  fulltime (35 hours/week) position in office in our Binghamton, Cortland or Oneida clinic so applicants from those areas are encouraged to apply. There is occasional travel required including to other FCCS clinic sites for client, partner and /or network meetings as well as occasional work outside of established normal business hours to accommodate client need.

Applicants should demonstrate an awareness and understanding of LGBTQ issues, and practice gender-affirming interactions with others.  MUST maintain HIPAA compliance at all times.

May assume additional responsibilities as required.

Salary Range: $45,000 – $50,000

We are seeking an experienced Behavioral Health Counselor for a full-time, 12-month position. Duties include individual and group-based clinical work with individuals and families. May provide clinical supervision as assigned; completes administrative program tasks as assigned. Candidates may be expected to provide some level of telehealth services. One or two evenings per week; flexible scheduling during business hours. Supervision and additional training provided. Professional work environment.

Qualifications: LCSW, LMSW, LMHC, LMFT, or LCAT; must be licensed (or permit eligible) in NYS. Preference for those who provide dual diagnosis (MH/SUD) services. Two years related professional experience. Starting salary based on years of experience and credentials.

Our Cortland office has an opportunity for a full-time support staff position. Job responsibilities include but are not limited to: Medical Office Assistance duties, (training provided), child care duties in a supervised Children’s Waiting room, answering phones and scheduling/rescheduling appointments. Must be capable of multi-tasking, meeting deadlines under time constraints and maintaining strict confidentiality. Resume with current references required.  To submit resume or learn more about our agency and career opportunities, visit our website at www.familycs.org

Seeking a full-time Billing Clerk for the Billing Department.

Duties include:

• Verifying client insurance coverage/benefits using multiple insurance websites. Also contacting insurance by phone when necessary.
• Phone contact with clients.
• Balancing and completing payment reconciliation. Go to bank when needed.
• Work with our support staff teams in various location to answer payment/insurance questions.
• Verifying daily completion of progress notes by professional staff.
• Weekly submission of insurance claims.
• Posting insurance payments to Billing Tracker and following up on claim denials.

Candidates should possess excellent attention to detail, good math skills, a working knowledge of Excel, and ability to work independently. Candidates should also be flexible and a team player.

The Registered Nurse will provide ongoing primary care monitoring of health conditions for individuals with mental health and substance use conditions, often managing complex cases and coordinating care across various behavioral health services within the clinic and with external physical health providers as needed.

RESPONSIBILITIES AND TYPICAL WORK ACTIVITIES:

• Conducting comprehensive assessments of patients’ health needs, developing individualized treatment plans, and monitoring progress.
• Ensuring individuals have access to primary care services.
• Ensuring ongoing periodic laboratory testing and physical measurement of health status indicators and changes in the status of chronic health conditions.
• Ensuring outpatient primary care screening and monitoring of key health indicators and health risk are received timely
• Coordinating care with primary care and specialty health providers including tracking attendance at needed physical health care appointments.
• Promoting a healthy behavior lifestyle including nutritional advice and smoking cessation.
• Administering medications as prescribed, educating patients on medication side effects, and monitoring for potential medication interactions.
• Responding to immediate health crises, providing de-escalation techniques, and coordinating emergency services if needed.
• Managing patient care coordination, including communication with other healthcare providers, community support services, and family members.
• Providing psychoeducation on health conditions, coping mechanisms, and recovery support strategies.
• Accurately documenting patient encounters, assessments, treatment plans, and medication administration in electronic health records.
• Understanding and addressing the impact of trauma on patients’ health care administration is critical in a CCBHC setting.
• May assume additional responsibilities as required.

PREFERRED QUALIFICATIONS:

• Current licensure in NY as a Registered Nurse or Licenses Practical Nurse, Current Certification
• Prefer experience in outpatient clinic serving clients diagnosed with mental health or chemical addiction
• Strong organizational and multitasking abilities
• Ability to work in a fast-paced environment
• Compassionate, patient-centered and trauma informed approach
• Attention to detail and critical thinking skills
• Proficiency in electronic medical record (EMR) systems is preferred
• Phlebotomy experience required.

Work Environment: This is a professional, full-time (35 hours/week) position in an office in our Binghamton, Cortland or Oneida clinic so applicants from those areas are encouraged to apply. There is occasional travel required including other FCCS clinic sites for client, partner and /or network meetings as well as occasional work outside of established normal business hours to accommodate client need.  Applicants should demonstrate an awareness and understanding of LGBTQ issues, and practice gender-affirming interactions with others.

Pay: $55,000 – $75,000 per year

Do you enjoy working with people and helping them access services in the community? Then you should join our team of talented and dedicated health professionals! The Client Navigator will manage referrals to and from the agency ensuring that people can access community services and resources to address their identified needs. Full-time position. Supervision and additional training provided. Competitive salary, great benefits and professional work environment!

DUTIES INCLUDE:

• Evaluate individuals’ needs to assist in providing appropriate referrals to community providers and community resources; serves as a liaison between providers of care when indicated.
• Develop knowledge of and builds positive working relationships with community based agencies and other service providers to facilitate referrals.
• May use referral platform to document referrals, outcomes and time frames.
• Receive agency referrals and forward them to appropriate programs/services within the agency; ensure that referrals are responded to within time frames established by the network/agency.
• Provide data to assist agency/network to prepare reports and assess program and community needs.
• Support implementation referral network both locally and regionally
• Safeguard client private health information (PHI) according to federal, state, and county regulations. ·
• Perform other duties as assigned.

KNOWLEDGE, SKILLS AND ABILITIES:

• Able to maintain empathy and compassion with individuals served, yet maintain professional standards and boundaries
• Strong technology skills with working knowledge of Microsoft Office products
• Experience with electronic health records systems and/or data management platforms.
• Strong written and oral communication skills, including listening skills.
• Strong problem-solving, critical thinking, and independent decision-making skills; initiates appropriate actions and strategies and can work successfully without constant direction and close supervision.
• Able to function as a team player and work collaboratively and cooperatively in a shared decision-making environment.
• Able to demonstrate good organizational and time/task management skills to meet deadlines.
• Cultural competency; appreciation, embracing and valuing of diversity.
• Thorough knowledge of agency programs, as well as community resources.

PREFERRED CANDIDATES:

• Bachelor’s degree in Human Services, Community Health, or related field and some experience in human services, or any combination of education and experience that would provide the requisite knowledge, skills and ability.
• Experience linking individuals to community resources
• Experience with mental health and/or substance use recovery beneficial

The Journey Project (formerly known as the Sexual Abuse Treatment Program) at Family & Children’s Counseling Services is seeking a dedicated licensed social worker. The program is known statewide for its work with children and adolescents with illegal and problematic sexual behaviors, as well as, working with families impacted by sexual abuse. This position offers extensive training (including evidenced based treatment) and the potential for trauma-based certification. Therapists in this program work closely together in a team environment. The program offers group and individual supervision by a LCSW-R.

Duties Include: individual, family and group work with child victims of sexual abuse and their families as well as, therapeutic interventions with children and adolescents with problematic and illegal sexual behavior and adults who have sexually offended. The position will be split between Binghamton and Owego locations based on need.

Candidate requirements: minimal LMSW, preferred LCSW/LCSW-R

To learn more about our agency and career opportunities, visit our website at: www.fcscortland.org

We are seeking a full time Care Manager for our Health Home program. Health Home program training will be provided.

Duties and responsibilities include: provide care coordination services to Medicaid enrolled individuals with qualifying chronic illnesses; meet with individuals in their home, community or in the office to assist with enrollment in Health Home and care coordination needs, including a broad range of services essential to successful living in a community setting (e.g. medical, psychiatric, social, educational, legal, housing and financial services); evaluate clients’ social, health, and mental health needs in order to provide appropriate referrals to community resources and providers; contact eligible individuals by mail and/or phone to explain the Medicaid Health Home Program; maintain in person and phone contact with interested individuals; may serve as the initial agency contact to the public and other agencies/providers.

Qualifications: bachelor’s degree in a related field including human services, social work, nursing, education, psychology, sociology required. Prefer two years’ experience providing direct services or linking services to individuals with mental illness, developmental disabilities, or substance use disorders. A CASAC with a bachelor’s degree with the required experience is also eligible for consideration. A master’s degree in one of the qualifying education fields may be substituted for one year of experience. Knowledge of the Cortland County area and community resources desired. Must have knowledge of effective telephone techniques and ability to communicate appropriately with clients and other professionals. Must demonstrate skills necessary to perform a variety of data reporting duties utilizing Microsoft Office applications, the NYS Health Commerce System and other data management systems.

The Targeted Case Manager (TCM) is responsible for providing intensive, individualized case management services to high-need clients with complex behavioral health and substance use disorders. This position supports clients by coordinating clinical and non-clinical services and helping them navigate these systems effectively.  Areas of focus include addressing social determinants of health, coordinating care across multiple systems and providers, and actively engaging clients in treatment to achieve stability and recovery goals.  This position requires the utilization of a trauma informed person-centered approach and strong community resource knowledge.

RESPONSIBILITIES AND TYPICAL WORK ACTIVITIES:

• Utilize active outreach methods to engage clients in treatment, including home visits, phone calls, and text messaging, especially for those with high risk of non-compliance.
• Conduct thorough assessments to identify clients’ needs, including mental health, substance use, social, and medical concerns, to participate in the development of personalized treatment and crisis plans and skills training and support.
• Facilitate communication and collaboration with other healthcare providers, including primary care physicians, specialists, and community agencies, to ensure holistic care delivery with the goal of decreasing inpatient admissions and reliance on emergency care.
• Respond to client crises promptly, providing stabilization strategies and connecting them to appropriate crisis services when needed.
• Educate clients on the benefits of available services to help achieve recovery goals and assist in system navigation when appropriate.
• Support enrollment into Health Home Care Management or Home and Community-Based Services (HCBS) for eligible clients who express interest.
• Identify and connect clients with community resources such as employment support, educational opportunities, and support groups based on their specific needs.
• Advocate for clients’ needs with external agencies and systems to ensure access to necessary services and address barriers to care.
• Collaborate with the treatment team to develop individualized treatment plans, including measurable goals, and monitor progress towards achieving them.
  • Maintain detailed and accurate client records, including assessments, treatment plans, progress notes, and discharge summaries, adhering to all regulatory requirements.
  • Demonstrate sensitivity to cultural and linguistic diversity, tailoring interventions to meet the unique needs of each client.

Required: Possession of a high school diploma or equivalent; AND two (2) years of work experience in the health care, community health, or social services field; OR two (2) years of college-level training in health occupations may substitute for one (1) year of work experience.

Preferred: Graduation from a regionally accredited or NYS recognized college or university with a Bachelor’s degree in social work, psychology, human services or a related field.

Work Environment:  This is a professional, fulltime (35 hours/week) position in office in our Binghamton, Cortland or Oneida clinic so applicants from those areas are encouraged to apply. There is occasional travel required including to other FCCS clinic sites for client, partner and /or network meetings as well as occasional work outside of established normal business hours to accommodate client need.  Applicants should demonstrate an awareness and understanding of LGBTQ issues, and practice gender-affirming interactions with others.

Pay: $45,000 – $50,000

The Director of Crisis Services oversees a team of mobile crisis clinicians who respond to individuals experiencing mental health crises in the community, providing direct crisis intervention, assessments, safety planning, and linkage to appropriate services, while ensuring the team operates effectively and adheres to clinical standards and protocols within the CCBHC model; often requiring on-call availability and collaboration with other community agencies.

RESPONSIBILITIES AND TYPICAL WORK ACTIVITIES:

• Providing clinical and administrative supervision to mobile crisis clinicians, including case reviews, performance evaluations, and ongoing training to ensure quality of care.
• Managing incoming crisis calls, dispatching mobile crisis clinicians to appropriate situations, and coordinating with law enforcement or other emergency services when necessary.
• Travel between multiple service sites, to the homes, or residences or people served, and within the community.
• Perform a range of clinical services related to the assessment, care, and treatment of individuals experiencing crises, in the school, home, community, or in the outpatient clinic setting.
• Conducting crisis assessments, developing safety plans, providing immediate intervention strategies, and stabilizing individuals in crisis situations. Assess the need for inpatient stabilization and facilitate admissions as appropriate.
• Identifying and connecting individuals in crisis with appropriate community resources, including community providers, support groups, and housing assistance.
• Responsible for the development of policies, procedures and workflows that govern the expectations of service delivery and subsequent documentation.
• Ensuring accurate and timely documentation of crisis interventions, assessments, and client interactions within the electronic health record in accordance with NYS regulations.
• Managing staff schedules, ensuring adequate coverage for mobile crisis response during all operational hours, including on-call shifts.
• Participate in multidisciplinary team meetings
• Monitoring team performance, identifying areas for improvement, and implementing quality assurance and improvement measures to maintain high standards of care.
• Building and maintaining relationships with local community partners, law enforcement, hospitals, and other agencies to facilitate seamless crisis response.
• Promote agency goals and positive agency image in the community.
• Ability to develop and deliver community-based presentations representing FCCS and the Mobile Crisis Service.
• May assume additional responsibilities as required.

PREFERRED QUALIFICATIONS:

• Graduation from a regionally accredited or NYS recognized college or university with a Master’s degree in social work, counseling, psychology, or a related field with an active clinical NYS license (LCSW, LPC, LMHC)
• Minimum two (2) years experience working with adults and/or children with MH/SUD needs
• Extensive experience in crisis intervention and mental health assessment

• Expertise in addressing trauma and promoting recovery of children, adolescents, adults and older adults
• Experience working with children, families and adults who experience complex emotional and behavioral difficulties which may present in crisis

• Proven leadership and supervisory skills
• Strong understanding of the CCBHC model and its service delivery principles
• Excellent communication and interpersonal skills to effectively collaborate with clients, families, and community partners
• Ability to work independently and as part of a team in a fast-paced environment
• Proficiency in electronic health records and crisis management systems
• Must have a valid driver’s license, reliable operating transportation.

Work Environment: This is a professional, full-time (35 hours/week) position in an office in our Binghamton, Cortland or Oneida clinic so applicants from those areas are encouraged to apply. There is occasional travel required including other FCCS clinic sites for client, partner and /or network meetings as well as occasional work outside of established normal business hours to accommodate client need.  Applicants should demonstrate an awareness and understanding of LGBTQ issues, and practice gender-affirming interactions with others.

Pay: $85,000

The Peer Specialist (PS) is an active member of the Low Threshold MOUD and Outreach and Engagement Services providing peer support services to clients with substance abuse issues. The Peer Specialist will function as a role model to individual; exhibiting competency in personal recovery and use of coping skills; serving as a consumer advocate, providing consumer information and peer support for clients in the community. The Peer Specialist performs a wide range of tasks to assist peers of all ages, improving independence within the community and mastery over their own recovery process. Duties include:

• Assist clients in articulating personal substance use goals through the use of individual outreach in the community or in the clinic setting.
• Willingness to travel within the region. Late afternoon and evening hours required.
• Maintains written client contact records.
• Assist clients in working with their team of providers in determining the steps the client would like to take to achieve their personal goals.
• Knowledge of biopsychosocial process of substance use disorders/recovery, self help group process, recovery process and principals of recovery.
• Ability to relate effectively with staff, patients/residents, family members, individuals in recovery and internal and external community agencies.
• Escort clients to medication appointments if needed as well as court appearance, off-site referrals, community services and sober support meetings as requested.
• Participates in professional clinical and interpersonal skill development workshops.
• Participates in weekly staff and supervision meetings.
• Develops cooperative and creative working relationships with personnel in other human services agencies.
• Affirm the rights of LGBTQ individuals to receive services that are free of discrimination regarding sexual orientation, gender identification, and gender expression.
• Performs any other duties as directed by the OASAS CD Program Director or agency Director of Clinic Services and/or Executive Director.

Education: High School Graduate/Equivalency. One year of health or human service experience preferred. Certified Recovery Peer Advocate (CRPA) certification required within the first six months of hire. NYS Driver’s license for use of agency vehicles.

Full-time position with starting salary from 37,000.00 per year

Provides screening evaluation, assessment and individual counseling to individuals with substance use diagnoses by performing the following duties in the community or in the clinic setting utilizing a harm-reduction and strengths based perspective:

• Provides assessments and counseling with clients in their natural settings to determine their specific needs.
• Maintains written client case records.
• Prepares statistical and narrative reports regarding program and patient activities.
• Presents informational programs to community committees and task forces.
• Participates in professional clinical skill development workshops and staff meetings
• Develops cooperative and creative working relationships with personnel in other human services agencies.
• Maintains professional demeanor when assisting individuals in crisis.
• Abide by all agency policy and procedures.
• Affirm the rights of LGBTQ individuals to receive services that are free of discrimination regarding sexual orientation, gender identification, and gender expression.
• Performs any other duties as directed by the OASAS Program Director or agency Executive Director.
• Education: Bachelor’s degree (B.A. / B.S.) from four-year college or university; or one year related experience and/or training; or equivalent combination. Preference will be considered for CASAC, QHP, graduates of Master’s programs in helping professions, especially those who qualify for NYS licensure (LCSW, LMSW, LMHC, LMFT).

Full-time position with starting salary from $45,000.00 per year

We are seeking experienced counselors for full-time, 12-month positions. Duties include individual and group-based clinical, work assessments and case planning.  Candidates may be expected to provide some level of telehealth services.  One or two evenings per week; flexible scheduling during business hours.  Supervision and additional training provided. Professional work environment.

Qualifications: Qualified Health Professionals including NYS licensed clinicians and CASACs. Preference for those who provide dual diagnosis (MH/SUD) services. Experience preferred, but will consider recent graduates.

Starting salary is $50,000 for clinicians with limited experience. Higher salaries offered based on years of experience and credentials.

Seeking skilled Peer Specialists to support individuals enrolled in substance use services. Candidates for this position will serve as role models, exhibit competency in understanding personal recovery and the use of relapse prevention and coping skills. Primarily offsite community-based work through mobile outreach services.

Qualifications: Preference is given to those who are a Certified Recovery Peer Advocate (CRPA) as certification is required within six months of hire. High school graduate/GED. An individual does not need to be in recovery, but must be able to confer empathy through lived experiences. One year of Health or Human Service experience preferred. Must possess a valid NYS Driver’s License and pass background clearance for use of agency vehicles. Supervision and training provided.

We are seeking School-based Behavioral Health Counselors for our licensed mental health satellite clinics in Cortland and Broome counties. Opportunities available for 10, 11, or 12-month positions to provide counseling, assessments and case planning for children and their family members. Preference to candidates who are comfortable providing telehealth services. Supervision and additional training provided.

Qualifications: LCSW, LMSW, LMHC, LMFT; must be licensed (or permit eligible) in NYS. Experience preferred, but will consider recent graduates.

Starting salary is $53,000 for clinicians with limited experience. Higher salaries offered based on years of experience and credentials.

We are seeking experienced therapists for full-time, 12-month positions working from a remote location providing telehealth services. Duties include individual and group-based clinical work with individuals and families. One to two evenings per week; flexible scheduling during business hours. Supervision and additional training provided. Professional work environment.

Qualifications: LCSW, LMSW, LMHC, LMFT, or LCAT; must be licensed (or permit eligible) in NYS. Preference for those who provide dual diagnosis (MH/SUD) services. Experienced candidates preferred.

Starting salary is $46,000 for clinicians with limited experience. Higher salaries offered based on years of experience and credentials.

The CCBHC intake staff member acts as the first point of contact for potential clients, conducting initial assessments to gather necessary information, determining eligibility for services, and facilitating the admission process by assigning clients to appropriate clinicians within the clinic, all while adhering to CCBHC guidelines and ensuring timely access to care.  The primary responsibility is to efficiently screen and triage new clients, ensuring timely and efficient access based on initial presentation and stated need.  Responsibilities will include brief assessment and therapeutic interventions to determine the level and type of services needed across the CCBHC’s core services. Intake Staff will provide clinical evidence-based services with a focus on integrated mental health, physical health, and substance use recovery.

RESPONSIBILITIES AND TYPICAL WORK ACTIVITIES:

Conducts a triage of requests for initial appointments via phone, walk-ins and referrals from other agencies using a trauma informed approach.

Facilitate timely initial assessment to individuals who present for same day service.

Triage will include brief assessments for mental wellness, substance use, physical health conditions, suicidality, risk of violence, a brief lethality assessment, description of the presenting problem, and level of determination.

Identifies strengths and needs of clients and families and acts to involve them in planning for desired services.

Provides crisis intervention and resource planning to adults, children and their families as needed.

Escalates emergent situations to lead clinician.

Works with team members, community partners and service organizations to closely collaborate care and other community services or resources.

Works cooperatively with referral sources to ensure continuity of care.

Educates the client about the treatment available and next steps in treatment engagement.

Verifies insurance coverage, obtains necessary authorizations, consents and referrals, and ensures financial support is in place for the initial visit.

Completes timely and accurate documentation of demographic and clinical services in the medical record.

PREFERRED QUALIFICATIONS:

• Graduation from a regionally accredited or NYS recognized college or university with a bachelor’s degree in social work, psychology, human services or a related field preferred.
• Ability to be diplomatic and professional while exercising excellent judgement and discretion as appropriate.
• Experience in conducting mental health assessments and/or crisis intervention.
• Exceptional rapport building skills with people in crisis.
• Strong communication and interpersonal skills to build rapport with clients.
• Ability to work independently and as part of a multidisciplinary team.
• Proficiency with electronic health records and database management

Work Environment:  This is a professional,  fulltime (35 hours/week) position in office in our Binghamton, Cortland or Oneida clinic so applicants from those areas are encouraged to apply. There is occasional travel required including to other FCCS clinic sites for client, partner and /or network meetings as well as occasional work outside of established normal business hours to accommodate client need.

Applicants should demonstrate an awareness and understanding of LGBTQ issues, and practice gender-affirming interactions with others.  MUST maintain HIPAA compliance at all times.

May assume additional responsibilities as required.

Salary Range: 45,000 – 50,000

We are seeking an experienced Behavioral Health Counselor for a full-time, 12-month position. Duties include individual and group-based clinical work with individuals and families. May provide clinical supervision as assigned; completes administrative program tasks as assigned. Candidates may be expected to provide some level of telehealth services. One or two evenings per week; flexible scheduling during business hours. Supervision and additional training provided. Professional work environment.

Qualifications: LCSW, LMSW, LMHC, LMFT, or LCAT; must be licensed (or permit eligible) in NYS. Preference for those who provide dual diagnosis (MH/SUD) services. Two years related professional experience. Starting salary based on years of experience and credentials.

Come join our Front Desk Support Staff team!

Our Cortland office has an opportunity for a fulltime Support Staff position. Job responsibilities include but are not limited to: Medical Office Assistance duties, (training provided), child care duties in a supervised Children’s Waiting room, answering phones and scheduling/rescheduling appointments. Must be capable of multi-tasking, meeting deadlines under time constraints and maintaining strict confidentiality. Resume with current references required.  To submit resume or learn more about our agency and career opportunities, visit our website at www.familycs.org

Love kids and want to provide programming to empower youth and families in the Cortland community? Cortland Prevention Resources, a division of Family & Children’s Counseling Services, is seeking a Prevention Specialist to join our team in Cortland, New York. This is a 10-month position.

Duties:

• Provide substance-use prevention education to students, staff, and community members, adhering to evidence-based practices.
• Develop, deliver, and attend community and school-based presentations, events, and activities related to prevention.
• Establish and build relationships with school districts, including administration, students, and staff, to foster environments of connectedness and support.
• Collaborate with coalition members and community stakeholders to strengthen networks and resource accessibility.
• Assist with the completion of programming related to the OASAS work plan and compile program data in accordance with evidence-based program fidelity and guidelines.
• Promote a positive workplace environment by fostering collaboration and support among team members.

Qualifications:

• A Bachelor’s Degree in related human service field in psychology, addictions, social work, education, human services, social science, or related field is strongly preferred.
• Demonstrated ability in public relations and speaking, communication, program development/implementation, and organization.
• Ability to work occasional evening and weekend hours.
• Capable of working in an academic atmosphere.
• Established knowledge of local community and accessible resources preferred.
• Current and valid NYS driver’s license.

Job Type: Full-time

Pay: $38,000.00 – $42,000.00 per year

Benefits:

Cortland Prevention Resources a division of Family and Children’s Counseling Services is seeking a full-time Prevention Director to oversee the administrative, programmatic and day to day operations of our NYS OASAS funded prevention program in Cortland, NY.
Qualifications required are CPP, CPS or licensed, certified or credentialed in related discipline, has completed a minimum of thirty hours of prevention specific education or training and has two years qualifying prevention work experience.

The Prevention Director is responsible for all aspects of Cortland Prevention Resources and oversees the Cortland LGBTQ Center.

• Maintain ongoing communication with Executive Director and other Leadership staff to assure compliance with agency policies, goals, objectives, fiscal priorities and provide ongoing updates for CPR and The Center.
• Interview, hire and maintain a professional and efficient staff through guidance, clear performance standards, support and constant dialogue regarding skills for success including: adaptability, communication, inclusiveness, motivation, professional development, problem solving, stewardship and teamwork.
• Achieve and maintain compliance with all regulatory and funding source requirements including assuring all data collection and reporting is accurate and completed as required.
• Assess and evaluate the risk and protective factors for the various municipalities, communities, demographic categories, and organizations within Cortland County.
• Promote and market programs and services to organizations and community groups through collaborations with a working knowledge of the structure of existing community public health, education programs and services in Cortland County. Provide a comprehensive approach to the delivery of prevention, intervention and referral programs.
• Develop strategic plans with long and short term goals continually evaluating programs for need and effectiveness along with fiscal priorities.
• Represent these agencies at local, regional and state consortia, conferences and network meetings as required.
• Maintain professional competence through continuing education participation and current professional credential.

Seeking a full-time Billing Clerk for the Billing Department.

Duties include:

• Verifying client insurance coverage/benefits using multiple insurance websites. Also contacting insurance by phone when necessary.
• Phone contact with clients.
• Balancing and completing payment reconciliation. Go to bank when needed.
• Work with our support staff teams in various location to answer payment/insurance questions.
• Verifying daily completion of progress notes by professional staff.
• Weekly submission of insurance claims.
• Posting insurance payments to Billing Tracker and following up on claim denials.

Candidates should possess excellent attention to detail, good math skills, a working knowledge of Excel, and ability to work independently. Candidates should also be flexible and a team player.

Do you enjoy working with people and helping them access services in the community? Then you should join our team of talented and dedicated health professionals! The Client Navigator will manage referrals to and from the agency ensuring that people can access community services and resources to address their identified needs. Full-time position. Supervision and additional training provided. Competitive salary, great benefits and professional work environment!

DUTIES INCLUDE:

• Evaluate individuals’ needs to assist in providing appropriate referrals to community providers and community resources; serves as a liaison between providers of care when indicated.
• Develop knowledge of and builds positive working relationships with community based agencies and other service providers to facilitate referrals.
• May use referral platform to document referrals, outcomes and time frames.
• Receive agency referrals and forward them to appropriate programs/services within the agency; ensure that referrals are responded to within time frames established by the network/agency.
• Provide data to assist agency/network to prepare reports and assess program and community needs.
• Support implementation referral network both locally and regionally
• Safeguard client private health information (PHI) according to federal, state, and county regulations. ·
• Perform other duties as assigned.

KNOWLEDGE, SKILLS AND ABILITIES:

• Able to maintain empathy and compassion with individuals served, yet maintain professional standards and boundaries
• Strong technology skills with working knowledge of Microsoft Office products
• Experience with electronic health records systems and/or data management platforms.
• Strong written and oral communication skills, including listening skills.
• Strong problem-solving, critical thinking, and independent decision-making skills; initiates appropriate actions and strategies and can work successfully without constant direction and close supervision.
• Able to function as a team player and work collaboratively and cooperatively in a shared decision-making environment.
• Able to demonstrate good organizational and time/task management skills to meet deadlines.
• Cultural competency; appreciation, embracing and valuing of diversity.
• Thorough knowledge of agency programs, as well as community resources.

PREFERRED CANDIDATES:

• Bachelor’s degree in Human Services, Community Health, or related field and some experience in human services, or any combination of education and experience that would provide the requisite knowledge, skills and ability.
• Experience linking individuals to community resources
• Experience with mental health and/or substance use recovery beneficial

The Cortland LGBTQ Center, a division of Family & Children’s Counseling Services, is seeking a full-time Project Coordinator. Our Center is growing in all that it offers from support, outreach, education and collaboration with the community!

Job Responsibilities:

• Coordinate all aspects of the Lesbian, Gay, Bisexual, Transgender and Queer (LGBTQ) Center and follow the work plan approved by the Department of Health
• Plan, conduct and evaluate community outreach, programs, professional training workshops, and special projects for the LGBTQ Center
• Develop activities that focus on the health and wellness of members of the LGBTQ+ community while providing positive social interactions and reducing isolation
• Manage and write content for Center’s website and social media channels
• Full-time position with some non-traditional evening and weekend hours required
• Regular travel within Cortland County is expected

Qualifications:

• BA/BS in related field with a minimum of two years’ experience.
• Supervisory experience required
• Candidate must have experience working collaboratively with community based organizations
• Must be familiar with LGBTQ+ issues, organizations, and resources and have professional experience working with/for the LGBTQ+ community in an educational or advocacy role
• Strong writing skills; experience managing website and various social media platforms

The Journey Project (formerly known as the Sexual Abuse Treatment Program) at Family & Children’s Counseling Services is seeking a dedicated licensed social worker. The program is known statewide for its work with children and adolescents with illegal and problematic sexual behaviors, as well as, working with families impacted by sexual abuse. This position offers extensive training (including evidenced based treatment) and the potential for trauma-based certification. Therapists in this program work closely together in a team environment. The program offers group and individual supervision by a LCSW-R.

Duties Include: individual, family and group work with child victims of sexual abuse and their families as well as, therapeutic interventions with children and adolescents with problematic and illegal sexual behavior and adults who have sexually offended. The position will be split between Binghamton and Owego locations based on need.

Candidate requirements: minimal LMSW, preferred LCSW/LCSW-R

To learn more about our agency and career opportunities, visit our website at: www.fcscortland.org

Great opportunity to make a difference through a community partnership!

Family & Children’s Counseling Services in partnership with the Cortland County and Madison County Departments of Social Services has new opportunities for an experienced clinician to work collaboratively with Child Protective Services staff, in both full and part-time positions. This partnership between our organizations is well-established and has been highly successful in serving clients in need.

Duties and responsibilities include:

• Develop knowledge specific to Child Protective Services (CPS) process and requirements;
• Accompany CPS caseworkers in the field to provide direct consultation with CPS caseworkers and families regarding the benefits of behavioral health services;
• Provide screening for adults and/or children, to offer early identification of behavioral health needs utilizing standard assessment tools;
• Provide brief interventions directly to families, alleviating areas of concern and enhancing safety where appropriate;
• Provide clinical assessments and documentation to inform CPS of recommendations related to behavioral health treatment; and for plans of safe care;
• Develop knowledge specific to community resources within the local district, making referrals for identified children and/or adults who may benefit from ongoing services, and serving as liaison to behavioral health service providers;
• Provide psycho-education and training to parents;
• Provide formal education and training to the local district child welfare staff at least twice per year;

Qualifications: Must be licensed in the state of NY, with preference given to LCSW and special consideration for CASAC applicants. One year related professional experience with trauma-informed care and chemical dependency is preferred. The Behavioral Health Clinician will be provided office space at DSS.

Competitive salary and benefits. Professional work environment.

The CCBHC Program Director has responsibility for administrative and managerial operations for the CCBHC including the CCBHC Mobile Crisis Teams. The position will collaborate with Program Directors for the Article 31 and 32 Clinics. The CCBHC Program Director provides management and leadership of the CCBHC program, including fostering an environment that promotes excellence in service delivery as well as staff accountability.

The CCBHC Program Director will be responsible for managing day-to-day CCBHC program operations, overseeing the appropriateness and effectiveness of all CCBHC services, including crisis services, primary care screening and monitoring, services for veterans, coordination with peer/family support services, and psychiatric rehabilitation services.

The CCBHC Program Director will be responsible for the provision of program/supervisory coverage/management, and the identification of gaps in the service delivery system. The CCBHC Program Director will be responsible for representing the agency at meetings related to the CCBHC, which may occur evenings and weekends, conferences which may require overnight and/or out-of-state attendance, and public forums.

The CCBHC Program Director will also be responsible for strategic planning and implementation related to growth and sustainability, development and implementation of processes and services that will improve the service delivery system on behalf of the individuals we serve. This will include program development and ongoing quality improvement – including monitoring revenue, expenditures, productivity, outcomes, staff training and development, compliance with budgets and contracts, agency policies and procedures, regulatory requirements and audit readiness and new initiatives.
The CCBHC Program Director plays a key role in the integration of services across the agency and the entire system of care, supporting the CCBHC team to be able to connect clients with internal and external services based on their identified needs. The CCBHC Demonstration Program Director is expected to have regular interactions with all levels of staff to promote coordinated care and comprehensive service delivery.

Responsibilities and Typical Work Activities:

· Day-to-Day Management of CCBHC Programming – Provides overall oversight and leadership for all aspects of CCBHC-related program implementation, including ensuring that CCBHC activities are implemented as proposed (e.g., Cost report, readiness assessment, CLAS Standards, etc.)

· Clinical Leadership and Staff Supervision and Support – In coordination with senior leadership, develops appropriate management and supervision coverage policies and procedures to ensure that adequate supervision and management is in effect for all work shifts including 24/7 crisis and response.

· Continuous Quality Improvement of CCBHC Program – Plans, coordinates, identifies, and implements program outcomes and evaluation, strategic planning, accreditation efforts and program development.

· Strategic Support for Program Growth and Expansion – Involvement in Request for Proposals (RFP) processes and other grant initiatives as requested.

· Represent CCBHC Program in the Community to Support Internal and External System of Care Linkages and Partnerships – Organizes and coordinates CCBHC services so that the goals and objectives of the services are understood, fostered, and supported throughout the agency.

· Coverage of CCBHC Functions During Staff Absences and As Needed

· Leadership to Support Critical Incident Preparedness and Response –Coordinates, delegates, and monitors response to serious incidents and critical debriefing. Responds to the site if determined necessary by VPs and senior management.

· Affirm the rights of LGBTQ individuals to receive services that are free of discrimination regarding sexual orientation, gender identification, and gender expression.

PREFERRED QUALIFICATIONS

· Graduation from a regionally accredited or NYS recognized college or university with a Master’s degree in Social Work, Mental Health Counseling, Marriage and Family Therapist, or equivalent.

· Valid NYS Licensure required.

· Preferred experience in Behavioral Health programs, with preference given to individuals familiar with the CCBHC model of care

· Supervisory experience in the Behavioral Health field with preferred experience in outpatient Article 31 and 32 clinics, rehabilitative and recovery programs, or equivalent service setting

· Strong understanding of mental illness and substance use disorders

· Demonstrated ability to manage multiple programs serving diverse populations with substantial budget responsibility

· Ability to coordinate integration and collaboration efforts across agency programs

· Demonstrated leadership and team building abilities

· Demonstrated skills in communication, organizational and analysis. Comfort with public speaking and advocacy, ability to train and educate staff

· Must be able to use an electronic health record and provide data and outcomes through electronic formats and databases

The Registered Nurse will provide ongoing primary care monitoring of health conditions for individuals with mental health and substance use conditions, often managing complex cases and coordinating care across various behavioral health services within the clinic and with external physical health providers as needed.

RESPONSIBILITIES AND TYPICAL WORK ACTIVITIES:
o Conducting comprehensive assessments of patients’ health needs, developing individualized treatment plans, and monitoring progress.
o Ensuring individuals have access to primary care services.
o Ensuring ongoing periodic laboratory testing and physical measurement of health status indicators and changes in the status of chronic health conditions.
o Ensuring outpatient primary care screening and monitoring of key health indicators and health risk are received timely
o Coordinating care with primary care and specialty health providers including tracking attendance at needed physical health care appointments.
o Promoting a healthy behavior lifestyle including nutritional advice and smoking cessation.
o Administering medications as prescribed, educating patients on medication side effects, and monitoring for potential medication interactions.
o Responding to immediate health crises, providing de-escalation techniques, and coordinating emergency services if needed.
o Managing patient care coordination, including communication with other healthcare providers, community support services, and family members.
o Providing psychoeducation on health conditions, coping mechanisms, and recovery support strategies.
o Accurately documenting patient encounters, assessments, treatment plans, and medication administration in electronic health records.
o Understanding and addressing the impact of trauma on patients’ health care administration is critical in a CCBHC setting.
o May assume additional responsibilities as required.

PREFERRED QUALIFICATIONS:
• Current licensure in NY as a Registered Nurse or Licenses Practical Nurse, Current Certification
• Prefer experience in outpatient clinic serving clients diagnosed with mental health or chemical addiction
• Strong organizational and multitasking abilities
• Ability to work in a fast-paced environment
• Compassionate, patient-centered and trauma informed approach
• Attention to detail and critical thinking skills
• Proficiency in electronic medical record (EMR) systems is preferred
• Phlebotomy experience required.
Work Environment: This is a professional, full-time (35 hours/week) position in an office in our Binghamton, Cortland or Oneida clinic so applicants from those areas are encouraged to apply. There is occasional travel required including other FCCS clinic sites for client, partner and /or network meetings as well as occasional work outside of established normal business hours to accommodate client need. Applicants should demonstrate an awareness and understanding of LGBTQ issues, and practice gender-affirming interactions with others.

Pay: $55,000 – $75,000 per year

Join our team of talented and dedicated healthcare professionals!

Family Counseling Services has an immediate opening for a Psychiatric Nurse Practitioner in our Cortland, NY clinic. Great benefits and professional work environment!

Job description:

Provides evaluations, assessment and diagnoses for the purpose of prescribing and monitoring psychotropic medications. Provides medication assistance treatment (MAT) services to clients with substance use disorders, including low threshold buprenorphine. Consults with collaborating psychiatrist and counseling/other staff for treatment planning and crisis management. Maintains electronic client case records according to regulatory and agency defined standards. Provides coverage for other prescribers as necessary.

Current licensure in NYS as Nurse Practitioner or Physician’s Assistant with prescribing authority. Current DEA certification. Prefer experience in outpatient clinic serving clients diagnosed with mental health or chemical addiction NPI eligible. Eight- hour MATE training or equivalent required upon time of hire.

**Physician’s Assistant must have approved waiver in place.

Competitive salary. Great benefits!

No week-end work or on-call required.

Pay: $90 per hour 

The Director of Crisis Services oversees a team of mobile crisis clinicians who respond to individuals experiencing mental health crises in the community, providing direct crisis intervention, assessments, safety planning, and linkage to appropriate services, while ensuring the team operates effectively and adheres to clinical standards and protocols within the CCBHC model; often requiring on-call availability and collaboration with other community agencies.

RESPONSIBILITIES AND TYPICAL WORK ACTIVITIES:

• Providing clinical and administrative supervision to mobile crisis clinicians, including case reviews, performance evaluations, and ongoing training to ensure quality of care.
• Managing incoming crisis calls, dispatching mobile crisis clinicians to appropriate situations, and coordinating with law enforcement or other emergency services when necessary.
• Travel between multiple service sites, to the homes, or residences or people served, and within the community.
• Perform a range of clinical services related to the assessment, care, and treatment of individuals experiencing crises, in the school, home, community, or in the outpatient clinic setting.
• Conducting crisis assessments, developing safety plans, providing immediate intervention strategies, and stabilizing individuals in crisis situations. Assess the need for inpatient stabilization and facilitate admissions as appropriate.
• Identifying and connecting individuals in crisis with appropriate community resources, including community providers, support groups, and housing assistance.
• Responsible for the development of policies, procedures and workflows that govern the expectations of service delivery and subsequent documentation.
• Ensuring accurate and timely documentation of crisis interventions, assessments, and client interactions within the electronic health record in accordance with NYS regulations.
• Managing staff schedules, ensuring adequate coverage for mobile crisis response during all operational hours, including on-call shifts.
• Participate in multidisciplinary team meetings
• Monitoring team performance, identifying areas for improvement, and implementing quality assurance and improvement measures to maintain high standards of care.
• Building and maintaining relationships with local community partners, law enforcement, hospitals, and other agencies to facilitate seamless crisis response.
• Promote agency goals and positive agency image in the community.
• Ability to develop and deliver community-based presentations representing FCCS and the Mobile Crisis Service.
• May assume additional responsibilities as required.

PREFERRED QUALIFICATIONS:

• Graduation from a regionally accredited or NYS recognized college or university with a Master’s degree in social work, counseling, psychology, or a related field with an active clinical NYS license (LCSW, LPC, LMHC)
• Minimum two (2) years experience working with adults and/or children with MH/SUD needs
• Extensive experience in crisis intervention and mental health assessment

• Expertise in addressing trauma and promoting recovery of children, adolescents, adults and older adults
• Experience working with children, families and adults who experience complex emotional and behavioral difficulties which may present in crisis
• Proven leadership and supervisory skills
• Strong understanding of the CCBHC model and its service delivery principles
• Excellent communication and interpersonal skills to effectively collaborate with clients, families, and community partners
• Ability to work independently and as part of a team in a fast-paced environment
• Proficiency in electronic health records and crisis management systems
• Must have a valid driver’s license, reliable operating transportation.

Work Environment: This is a professional, full-time (35 hours/week) position in an office in our Binghamton, Cortland or Oneida clinic so applicants from those areas are encouraged to apply. There is occasional travel required including other FCCS clinic sites for client, partner and /or network meetings as well as occasional work outside of established normal business hours to accommodate client need.  Applicants should demonstrate an awareness and understanding of LGBTQ issues, and practice gender-affirming interactions with others.

Pay: $85,000

We are seeking a full time Care Manager for our Health Home program. Health Home program training will be provided.

Duties and responsibilities include: provide care coordination services to Medicaid enrolled individuals with qualifying chronic illnesses; meet with individuals in their home, community or in the office to assist with enrollment in Health Home and care coordination needs, including a broad range of services essential to successful living in a community setting (e.g. medical, psychiatric, social, educational, legal, housing and financial services); evaluate clients’ social, health, and mental health needs in order to provide appropriate referrals to community resources and providers; contact eligible individuals by mail and/or phone to explain the Medicaid Health Home Program; maintain in person and phone contact with interested individuals; may serve as the initial agency contact to the public and other agencies/providers.

Qualifications: bachelor’s degree in a related field including human services, social work, nursing, education, psychology, sociology required. Prefer two years’ experience providing direct services or linking services to individuals with mental illness, developmental disabilities, or substance use disorders. A CASAC with a bachelor’s degree with the required experience is also eligible for consideration. A master’s degree in one of the qualifying education fields may be substituted for one year of experience. Knowledge of the Cortland County area and community resources desired. Must have knowledge of effective telephone techniques and ability to communicate appropriately with clients and other professionals. Must demonstrate skills necessary to perform a variety of data reporting duties utilizing Microsoft Office applications, the NYS Health Commerce System and other data management systems.

The Targeted Case Manager (TCM) is responsible for providing intensive, individualized case management services to high-need clients with complex behavioral health and substance use disorders. This position supports clients by coordinating clinical and non-clinical services and helping them navigate these systems effectively.  Areas of focus include addressing social determinants of health, coordinating care across multiple systems and providers, and actively engaging clients in treatment to achieve stability and recovery goals.  This position requires the utilization of a trauma informed person-centered approach and strong community resource knowledge.

RESPONSIBILITIES AND TYPICAL WORK ACTIVITIES:

• Utilize active outreach methods to engage clients in treatment, including home visits, phone calls, and text messaging, especially for those with high risk of non-compliance.
• Conduct thorough assessments to identify clients’ needs, including mental health, substance use, social, and medical concerns, to participate in the development of personalized treatment and crisis plans and skills training and support.
• Facilitate communication and collaboration with other healthcare providers, including primary care physicians, specialists, and community agencies, to ensure holistic care delivery with the goal of decreasing inpatient admissions and reliance on emergency care.
• Respond to client crises promptly, providing stabilization strategies and connecting them to appropriate crisis services when needed.
• Educate clients on the benefits of available services to help achieve recovery goals and assist in system navigation when appropriate.
• Support enrollment into Health Home Care Management or Home and Community-Based Services (HCBS) for eligible clients who express interest.
• Identify and connect clients with community resources such as employment support, educational opportunities, and support groups based on their specific needs.
• Advocate for clients’ needs with external agencies and systems to ensure access to necessary services and address barriers to care.
• Collaborate with the treatment team to develop individualized treatment plans, including measurable goals, and monitor progress towards achieving them.
  • Maintain detailed and accurate client records, including assessments, treatment plans, progress notes, and discharge summaries, adhering to all regulatory requirements.
  • Demonstrate sensitivity to cultural and linguistic diversity, tailoring interventions to meet the unique needs of each client.

Required: Possession of a high school diploma or equivalent; AND two (2) years of work experience in the health care, community health, or social services field; OR two (2) years of college-level training in health occupations may substitute for one (1) year of work experience.

Preferred: Graduation from a regionally accredited or NYS recognized college or university with a Bachelor’s degree in social work, psychology, human services or a related field.

Work Environment:  This is a professional, fulltime (35 hours/week) position in office in our Binghamton, Cortland or Oneida clinic so applicants from those areas are encouraged to apply. There is occasional travel required including to other FCCS clinic sites for client, partner and /or network meetings as well as occasional work outside of established normal business hours to accommodate client need.  Applicants should demonstrate an awareness and understanding of LGBTQ issues, and practice gender-affirming interactions with others.

Pay: $45,000 – $50,000

The Peer Specialist (PS) is an active member of the Low Threshold MOUD and Outreach and Engagement Services providing peer support services to clients with substance abuse issues. The Peer Specialist will function as a role model to individual; exhibiting competency in personal recovery and use of coping skills; serving as a consumer advocate, providing consumer information and peer support for clients in the community. The Peer Specialist performs a wide range of tasks to assist peers of all ages, improving independence within the community and mastery over their own recovery process. Duties include:

• Assist clients in articulating personal substance use goals through the use of individual outreach in the community or in the clinic setting.
• Willingness to travel within the region. Late afternoon and evening hours required.
• Maintains written client contact records.
• Assist clients in working with their team of providers in determining the steps the client would like to take to achieve their personal goals.
• Knowledge of biopsychosocial process of substance use disorders/recovery, self help group process, recovery process and principals of recovery.
• Ability to relate effectively with staff, patients/residents, family members, individuals in recovery and internal and external community agencies.
• Escort clients to medication appointments if needed as well as court appearance, off-site referrals, community services and sober support meetings as requested.
• Participates in professional clinical and interpersonal skill development workshops.
• Participates in weekly staff and supervision meetings.
• Develops cooperative and creative working relationships with personnel in other human services agencies.
• Affirm the rights of LGBTQ individuals to receive services that are free of discrimination regarding sexual orientation, gender identification, and gender expression.
• Performs any other duties as directed by the OASAS CD Program Director or agency Director of Clinic Services and/or Executive Director.

Education: High School Graduate/Equivalency. One year of health or human service experience preferred. Certified Recovery Peer Advocate (CRPA) certification required within the first six months of hire. NYS Driver’s license for use of agency vehicles.

Full-time position with starting salary from 37,000.00 per year

Provides screening evaluation, assessment and individual counseling to individuals with substance use diagnoses by performing the following duties in the community or in the clinic setting utilizing a harm-reduction and strengths based perspective:

• Provides assessments and counseling with clients in their natural settings to determine their specific needs.
• Maintains written client case records.
• Prepares statistical and narrative reports regarding program and patient activities.
• Presents informational programs to community committees and task forces.
• Participates in professional clinical skill development workshops and staff meetings
• Develops cooperative and creative working relationships with personnel in other human services agencies.
• Maintains professional demeanor when assisting individuals in crisis.
• Abide by all agency policy and procedures.
• Affirm the rights of LGBTQ individuals to receive services that are free of discrimination regarding sexual orientation, gender identification, and gender expression.
• Performs any other duties as directed by the OASAS Program Director or agency Executive Director.
• Education: Bachelor’s degree (B.A. / B.S.) from four-year college or university; or one year related experience and/or training; or equivalent combination. Preference will be considered for CASAC, QHP, graduates of Master’s programs in helping professions, especially those who qualify for NYS licensure (LCSW, LMSW, LMHC, LMFT).

Full-time position with starting salary from $45,000.00 per year

We are seeking experienced counselors for full-time, 12-month positions. Duties include individual and group-based clinical, work assessments and case planning.  Candidates may be expected to provide some level of telehealth services.  One or two evenings per week; flexible scheduling during business hours.  Supervision and additional training provided. Professional work environment.

Qualifications: Qualified Health Professionals including NYS licensed clinicians and CASACs. Preference for those who provide dual diagnosis (MH/SUD) services. Experience preferred, but will consider recent graduates.

Starting salary is $50,000 for clinicians with limited experience. Higher salaries offered based on years of experience and credentials.

Family Counseling Services is seeking an experienced substance use counselor to join our team of talented and dedicated healthcare professionals!
We have a new full-time opportunity through our collaboration with the Cortland County Jail.
Duties: Provide counseling, individual and group sessions, assessments and case planning. Assess for need and appropriateness of MAT services while the individual is incarcerated. Provide transitional services and coordination as individuals move from incarceration to community living. Services will be provided at the jail facility. One evening per week in the clinic may required.

Growing non-profit Behavioral Health Provider seeks Psychiatrists to join our team. Opportunities are available in our licensed outpatient clinics located in Cortland, Binghamton and Oneida, NY.

Summary: searching for a qualified psychiatrist with the authority to ensure the medical component of care and the integration of behavioral health (including addictions) and primary care as a member of the CCBHC team. Conducts health assessments and makes recommendations for clients. Consults with counseling/other staff for treatment planning

Duties and Responsibilities include, but are not limited to the following:

• Provides individual health assessments, diagnosis, treatment, medical screening, and medical/psychiatric evaluations to individuals in need of services.
• Provides clinical and medical consultations to staff and others.
• Participates in review of treatment plans as required by respective clinic regulations
• Reviews and signs off on required documentation
• Maintains electronic client case records according to regulatory and agency defined standards.
• Participates in professional clinical skill development
• Abides by all agency policy and procedures.
• Safeguards all client records and private health information (PHI).
• Recruits, evaluates, and supervises physicians and oversees the peer review process
• Performs other duties as directed by the agency Clinic Director or agency Executive Director.
• Advise and assist CEO as CCBHC’s liaison
• Develops continuum of programs; identifies level of care criteria and standards of practice

Qualifications:

• Must be board certified or board qualified.
• Prefer experience in outpatient clinic serving clients diagnosed with mental health or Substance use disorders
• Should be knowledgeable about contemporary therapeutic and rehabilitative modalities

Applicants should demonstrate an awareness and understanding of LGBTQ issues, and practice gender-affirming interactions with others.

** This a 35-hour work week position offering flexible schedule options.

***Offering loan repayment through the National Health Service Corp.

Join our team of talented and dedicated behavioral health professionals!

We are seeking experienced counselors for full-time, 12-month positions. Duties include individual and group-based clinical, work assessments and case planning. Candidates may be expected to provide some level of telehealth services. One or two evenings per week; flexible scheduling during business hours. Supervision and additional training provided. Professional work environment.

Qualifications: Qualified Health Professionals including NYS licensed clinicians and CASACs. Preference for those who provide dual diagnosis (MH/SUD) services. Experience preferred, but will consider recent graduates.

Starting salary is $50,000 for clinicians with limited experience. Higher salaries offered based on years of experience and credentials. Benefits include health & dental insurance, life insurance, paid sick and personal time, 12 paid holidays and a 401k.

Job Type: Full-time

Pay: From $50,000.00 per year

Seeking skilled Peer Specialists to support individuals enrolled in substance use services. Candidates for this position will serve as role models, exhibit competency in understanding personal recovery and the use of relapse prevention and coping skills. Primarily offsite community-based work through mobile outreach services.

Qualifications: Preference is given to those who are a Certified Recovery Peer Advocate (CRPA) as certification is required within six months of hire. High school graduate/GED. An individual does not need to be in recovery, but must be able to confer empathy through lived experiences. One year of Health or Human Service experience preferred. Must possess a valid NYS Driver’s License and pass background clearance for use of agency vehicles. Supervision and training provided.

We are seeking School-based Behavioral Health Counselors for our licensed mental health satellite clinics in Cortland and Broome counties. Opportunities available for 10, 11, or 12-month positions to provide counseling, assessments and case planning for children and their family members. Preference to candidates who are comfortable providing telehealth services. Supervision and additional training provided.

Qualifications: LCSW, LMSW, LMHC, LMFT; must be licensed (or permit eligible) in NYS. Experience preferred, but will consider recent graduates.

Starting salary is $46,000 for clinicians with limited experience. Higher salaries offered based on years of experience and credentials.

We are seeking experienced therapists for full-time, 12-month positions working from a remote location providing telehealth services. Duties include individual and group-based clinical work with individuals and families. One to two evenings per week; flexible scheduling during business hours. Supervision and additional training provided. Professional work environment.

Qualifications: LCSW, LMSW, LMHC, LMFT, or LCAT; must be licensed (or permit eligible) in NYS. Preference for those who provide dual diagnosis (MH/SUD) services. Experienced candidates preferred.

Starting salary is $46,000 for clinicians with limited experience. Higher salaries offered based on years of experience and credentials.

The CCBHC intake staff member acts as the first point of contact for potential clients, conducting initial assessments to gather necessary information, determining eligibility for services, and facilitating the admission process by assigning clients to appropriate clinicians within the clinic, all while adhering to CCBHC guidelines and ensuring timely access to care.  The primary responsibility is to efficiently screen and triage new clients, ensuring timely and efficient access based on initial presentation and stated need.  Responsibilities will include brief assessment and therapeutic interventions to determine the level and type of services needed across the CCBHC’s core services. Intake Staff will provide clinical evidence-based services with a focus on integrated mental health, physical health, and substance use recovery.

RESPONSIBILITIES AND TYPICAL WORK ACTIVITIES:

Conducts a triage of requests for initial appointments via phone, walk-ins and referrals from other agencies using a trauma informed approach.

Facilitate timely initial assessment to individuals who present for same day service.

Triage will include brief assessments for mental wellness, substance use, physical health conditions, suicidality, risk of violence, a brief lethality assessment, description of the presenting problem, and level of determination.

Identifies strengths and needs of clients and families and acts to involve them in planning for desired services.

Provides crisis intervention and resource planning to adults, children and their families as needed.

Escalates emergent situations to lead clinician.

Works with team members, community partners and service organizations to closely collaborate care and other community services or resources.

Works cooperatively with referral sources to ensure continuity of care.

Educates the client about the treatment available and next steps in treatment engagement.

Verifies insurance coverage, obtains necessary authorizations, consents and referrals, and ensures financial support is in place for the initial visit.

Completes timely and accurate documentation of demographic and clinical services in the medical record.

PREFERRED QUALIFICATIONS:

• Graduation from a regionally accredited or NYS recognized college or university with a bachelor’s degree in social work, psychology, human services or a related field preferred.
• Ability to be diplomatic and professional while exercising excellent judgement and discretion as appropriate.
• Experience in conducting mental health assessments and/or crisis intervention.
• Exceptional rapport building skills with people in crisis.
• Strong communication and interpersonal skills to build rapport with clients.
• Ability to work independently and as part of a multidisciplinary team.
• Proficiency with electronic health records and database management

Work Environment:  This is a professional,  fulltime (35 hours/week) position in office in our Binghamton, Cortland or Oneida clinic so applicants from those areas are encouraged to apply. There is occasional travel required including to other FCCS clinic sites for client, partner and /or network meetings as well as occasional work outside of established normal business hours to accommodate client need.

Applicants should demonstrate an awareness and understanding of LGBTQ issues, and practice gender-affirming interactions with others.  MUST maintain HIPAA compliance at all times.

May assume additional responsibilities as required.

 Salary Range: 45,000 – 50,000

We are seeking an experienced Behavioral Health Counselor for a full-time, 12-month position. Duties include individual and group-based clinical work with individuals and families. May provide clinical supervision as assigned; completes administrative program tasks as assigned. Candidates may be expected to provide some level of telehealth services. One or two evenings per week; flexible scheduling during business hours. Supervision and additional training provided. Professional work environment.

Qualifications: LCSW, LMSW, LMHC, LMFT, or LCAT; must be licensed (or permit eligible) in NYS. Preference for those who provide dual diagnosis (MH/SUD) services. Two years related professional experience. Starting salary based on years of experience and credentials.

Seeking a full-time Receptionist/Support Staff for a fast-paced behavioral health clinic. Some evening hours may be required. Must be proficient in Microsoft Office, capable of multi-tasking and meeting deadlines under time constraints.

Duties include but are not limited to: answering phones and scheduling appointments while maintaining strict confidentiality.

High School Graduate or GED. Resume with current references required.

Do you enjoy working with people and helping them access services in the community? Then you should join our team of talented and dedicated health professionals! The Client Navigator will manage referrals to and from the agency ensuring that people can access community services and resources to address their identified needs. Full-time position. Supervision and additional training provided. Competitive salary, great benefits and professional work environment!

DUTIES INCLUDE:

• Evaluate individuals’ needs to assist in providing appropriate referrals to community providers and community resources; serves as a liaison between providers of care when indicated.
• Develop knowledge of and builds positive working relationships with community based agencies and other service providers to facilitate referrals.
• May use referral platform to document referrals, outcomes and time frames.
• Receive agency referrals and forward them to appropriate programs/services within the agency; ensure that referrals are responded to within time frames established by the network/agency.
• Provide data to assist agency/network to prepare reports and assess program and community needs.
• Support implementation referral network both locally and regionally
• Safeguard client private health information (PHI) according to federal, state, and county regulations. ·
• Perform other duties as assigned.

KNOWLEDGE, SKILLS AND ABILITIES:

• Able to maintain empathy and compassion with individuals served, yet maintain professional standards and boundaries
• Strong technology skills with working knowledge of Microsoft Office products
• Experience with electronic health records systems and/or data management platforms.
• Strong written and oral communication skills, including listening skills.
• Strong problem-solving, critical thinking, and independent decision-making skills; initiates appropriate actions and strategies and can work successfully without constant direction and close supervision.
• Able to function as a team player and work collaboratively and cooperatively in a shared decision-making environment.
• Able to demonstrate good organizational and time/task management skills to meet deadlines.
• Cultural competency; appreciation, embracing and valuing of diversity.
• Thorough knowledge of agency programs, as well as community resources.

PREFERRED CANDIDATES:

• Bachelor’s degree in Human Services, Community Health, or related field and some experience in human services, or any combination of education and experience that would provide the requisite knowledge, skills and ability.
• Experience linking individuals to community resources
• Experience with mental health and/or substance use recovery beneficial

The Journey Project (formerly known as the Sexual Abuse Treatment Program) at Family & Children’s Counseling Services is seeking a dedicated licensed social worker. The program is known statewide for its work with children and adolescents with illegal and problematic sexual behaviors, as well as, working with families impacted by sexual abuse. This position offers extensive training (including evidenced based treatment) and the potential for trauma-based certification. Therapists in this program work closely together in a team environment. The program offers group and individual supervision by a LCSW-R.

Duties Include: individual, family and group work with child victims of sexual abuse and their families as well as, therapeutic interventions with children and adolescents with problematic and illegal sexual behavior and adults who have sexually offended. The position will be split between Binghamton and Owego locations based on need.

Candidate requirements: minimal LMSW, preferred LCSW/LCSW-R

To learn more about our agency and career opportunities, visit our website at: www.fcscortland.org

Great opportunity to make a difference through a community partnership!

Family & Children’s Counseling Services in partnership with the Cortland County and Madison County Departments of Social Services has new opportunities for an experienced clinician to work collaboratively with Child Protective Services staff, in both full and part-time positions. This partnership between our organizations is well-established and has been highly successful in serving clients in need.

Duties and responsibilities include:

• Develop knowledge specific to Child Protective Services (CPS) process and requirements;
• Accompany CPS caseworkers in the field to provide direct consultation with CPS caseworkers and families regarding the benefits of behavioral health services;
• Provide screening for adults and/or children, to offer early identification of behavioral health needs utilizing standard assessment tools;
• Provide brief interventions directly to families, alleviating areas of concern and enhancing safety where appropriate;
• Provide clinical assessments and documentation to inform CPS of recommendations related to behavioral health treatment; and for plans of safe care;
• Develop knowledge specific to community resources within the local district, making referrals for identified children and/or adults who may benefit from ongoing services, and serving as liaison to behavioral health service providers;
• Provide psycho-education and training to parents;
• Provide formal education and training to the local district child welfare staff at least twice per year;

Qualifications: Must be licensed in the state of NY, with preference given to LCSW and special consideration for CASAC applicants. One year related professional experience with trauma-informed care and chemical dependency is preferred. The Behavioral Health Clinician will be provided office space at DSS.

Competitive salary and benefits. Professional work environment.

We are seeking a full time Care Manager for our Health Home program. Health Home program training will be provided.

Duties and responsibilities include: provide care coordination services to Medicaid enrolled individuals with qualifying chronic illnesses; meet with individuals in their home, community or in the office to assist with enrollment in Health Home and care coordination needs, including a broad range of services essential to successful living in a community setting (e.g. medical, psychiatric, social, educational, legal, housing and financial services); evaluate clients’ social, health, and mental health needs in order to provide appropriate referrals to community resources and providers; contact eligible individuals by mail and/or phone to explain the Medicaid Health Home Program; maintain in person and phone contact with interested individuals; may serve as the initial agency contact to the public and other agencies/providers.

Qualifications: bachelor’s degree in a related field including human services, social work, nursing, education, psychology, sociology required. Prefer two years’ experience providing direct services or linking services to individuals with mental illness, developmental disabilities, or substance use disorders. A CASAC with a bachelor’s degree with the required experience is also eligible for consideration. A master’s degree in one of the qualifying education fields may be substituted for one year of experience. Knowledge of the Cortland County area and community resources desired. Must have knowledge of effective telephone techniques and ability to communicate appropriately with clients and other professionals. Must demonstrate skills necessary to perform a variety of data reporting duties utilizing Microsoft Office applications, the NYS Health Commerce System and other data management systems.

The Targeted Case Manager (TCM) is responsible for providing intensive, individualized case management services to high-need clients with complex behavioral health and substance use disorders. This position supports clients by coordinating clinical and non-clinical services and helping them navigate these systems effectively.  Areas of focus include addressing social determinants of health, coordinating care across multiple systems and providers, and actively engaging clients in treatment to achieve stability and recovery goals.  This position requires the utilization of a trauma informed person-centered approach and strong community resource knowledge.

RESPONSIBILITIES AND TYPICAL WORK ACTIVITIES:

• Utilize active outreach methods to engage clients in treatment, including home visits, phone calls, and text messaging, especially for those with high risk of non-compliance.
• Conduct thorough assessments to identify clients’ needs, including mental health, substance use, social, and medical concerns, to participate in the development of personalized treatment and crisis plans and skills training and support.
• Facilitate communication and collaboration with other healthcare providers, including primary care physicians, specialists, and community agencies, to ensure holistic care delivery with the goal of decreasing inpatient admissions and reliance on emergency care.
• Respond to client crises promptly, providing stabilization strategies and connecting them to appropriate crisis services when needed.
• Educate clients on the benefits of available services to help achieve recovery goals and assist in system navigation when appropriate.
• Support enrollment into Health Home Care Management or Home and Community-Based Services (HCBS) for eligible clients who express interest.
• Identify and connect clients with community resources such as employment support, educational opportunities, and support groups based on their specific needs.
• Advocate for clients’ needs with external agencies and systems to ensure access to necessary services and address barriers to care.
• Collaborate with the treatment team to develop individualized treatment plans, including measurable goals, and monitor progress towards achieving them.
  • Maintain detailed and accurate client records, including assessments, treatment plans, progress notes, and discharge summaries, adhering to all regulatory requirements.
  • Demonstrate sensitivity to cultural and linguistic diversity, tailoring interventions to meet the unique needs of each client.

Required: Possession of a high school diploma or equivalent; AND two (2) years of work experience in the health care, community health, or social services field; OR two (2) years of college-level training in health occupations may substitute for one (1) year of work experience.

Preferred: Graduation from a regionally accredited or NYS recognized college or university with a Bachelor’s degree in social work, psychology, human services or a related field.

Work Environment:  This is a professional, fulltime (35 hours/week) position in office in our Binghamton, Cortland or Oneida clinic so applicants from those areas are encouraged to apply. There is occasional travel required including to other FCCS clinic sites for client, partner and /or network meetings as well as occasional work outside of established normal business hours to accommodate client need.  Applicants should demonstrate an awareness and understanding of LGBTQ issues, and practice gender-affirming interactions with others.

Pay: $45,000 – $50,000

The Director of Crisis Services oversees a team of mobile crisis clinicians who respond to individuals experiencing mental health crises in the community, providing direct crisis intervention, assessments, safety planning, and linkage to appropriate services, while ensuring the team operates effectively and adheres to clinical standards and protocols within the CCBHC model; often requiring on-call availability and collaboration with other community agencies.

RESPONSIBILITIES AND TYPICAL WORK ACTIVITIES:

• Providing clinical and administrative supervision to mobile crisis clinicians, including case reviews, performance evaluations, and ongoing training to ensure quality of care.
• Managing incoming crisis calls, dispatching mobile crisis clinicians to appropriate situations, and coordinating with law enforcement or other emergency services when necessary.
• Travel between multiple service sites, to the homes, or residences or people served, and within the community.
• Perform a range of clinical services related to the assessment, care, and treatment of individuals experiencing crises, in the school, home, community, or in the outpatient clinic setting.
• Conducting crisis assessments, developing safety plans, providing immediate intervention strategies, and stabilizing individuals in crisis situations. Assess the need for inpatient stabilization and facilitate admissions as appropriate.
• Identifying and connecting individuals in crisis with appropriate community resources, including community providers, support groups, and housing assistance.
• Responsible for the development of policies, procedures and workflows that govern the expectations of service delivery and subsequent documentation.
• Ensuring accurate and timely documentation of crisis interventions, assessments, and client interactions within the electronic health record in accordance with NYS regulations.
• Managing staff schedules, ensuring adequate coverage for mobile crisis response during all operational hours, including on-call shifts.
• Participate in multidisciplinary team meetings
• Monitoring team performance, identifying areas for improvement, and implementing quality assurance and improvement measures to maintain high standards of care.
• Building and maintaining relationships with local community partners, law enforcement, hospitals, and other agencies to facilitate seamless crisis response.
• Promote agency goals and positive agency image in the community.
• Ability to develop and deliver community-based presentations representing FCCS and the Mobile Crisis Service.
• May assume additional responsibilities as required.

PREFERRED QUALIFICATIONS:

• Graduation from a regionally accredited or NYS recognized college or university with a Master’s degree in social work, counseling, psychology, or a related field with an active clinical NYS license (LCSW, LPC, LMHC)
• Minimum two (2) years experience working with adults and/or children with MH/SUD needs
• Extensive experience in crisis intervention and mental health assessment

• Expertise in addressing trauma and promoting recovery of children, adolescents, adults and older adults
• Experience working with children, families and adults who experience complex emotional and behavioral difficulties which may present in crisis

• Proven leadership and supervisory skills
• Strong understanding of the CCBHC model and its service delivery principles
• Excellent communication and interpersonal skills to effectively collaborate with clients, families, and community partners
• Ability to work independently and as part of a team in a fast-paced environment
• Proficiency in electronic health records and crisis management systems
• Must have a valid driver’s license, reliable operating transportation.

Work Environment: This is a professional, full-time (35 hours/week) position in an office in our Binghamton, Cortland or Oneida clinic so applicants from those areas are encouraged to apply. There is occasional travel required including other FCCS clinic sites for client, partner and /or network meetings as well as occasional work outside of established normal business hours to accommodate client need.  Applicants should demonstrate an awareness and understanding of LGBTQ issues, and practice gender-affirming interactions with others.

Pay: $85,000

The Registered Nurse will provide ongoing primary care monitoring of health conditions for individuals with mental health and substance use conditions, often managing complex cases and coordinating care across various behavioral health services within the clinic and with external physical health providers as needed.

RESPONSIBILITIES AND TYPICAL WORK ACTIVITIES:

• Conducting comprehensive assessments of patients’ health needs, developing individualized treatment plans, and monitoring progress.
• Ensuring individuals have access to primary care services.
• Ensuring ongoing periodic laboratory testing and physical measurement of health status indicators and changes in the status of chronic health conditions.
• Ensuring outpatient primary care screening and monitoring of key health indicators and health risk are received timely
• Coordinating care with primary care and specialty health providers including tracking attendance at needed physical health care appointments.
• Promoting a healthy behavior lifestyle including nutritional advice and smoking cessation.
• Administering medications as prescribed, educating patients on medication side effects, and monitoring for potential medication interactions.
• Responding to immediate health crises, providing de-escalation techniques, and coordinating emergency services if needed.
• Managing patient care coordination, including communication with other healthcare providers, community support services, and family members.
• Providing psychoeducation on health conditions, coping mechanisms, and recovery support strategies.
• Accurately documenting patient encounters, assessments, treatment plans, and medication administration in electronic health records.
• Understanding and addressing the impact of trauma on patients’ health care administration is critical in a CCBHC setting.
• May assume additional responsibilities as required.

PREFERRED QUALIFICATIONS:

• Current licensure in NY as a Registered Nurse or Licenses Practical Nurse, Current Certification
• Prefer experience in outpatient clinic serving clients diagnosed with mental health or chemical addiction
• Strong organizational and multitasking abilities
• Ability to work in a fast-paced environment
• Compassionate, patient-centered and trauma informed approach
• Attention to detail and critical thinking skills
• Proficiency in electronic medical record (EMR) systems is preferred
• Phlebotomy experience required.

Work Environment: This is a professional, full-time (35 hours/week) position in an office in our Binghamton, Cortland or Oneida clinic so applicants from those areas are encouraged to apply. There is occasional travel required including other FCCS clinic sites for client, partner and /or network meetings as well as occasional work outside of established normal business hours to accommodate client need.  Applicants should demonstrate an awareness and understanding of LGBTQ issues, and practice gender-affirming interactions with others.

Salary: $55,000 – $75,000

The Peer Specialist (PS) is an active member of the Low Threshold MOUD and Outreach and Engagement Services providing peer support services to clients with substance abuse issues. The Peer Specialist will function as a role model to individual; exhibiting competency in personal recovery and use of coping skills; serving as a consumer advocate, providing consumer information and peer support for clients in the community. The Peer Specialist performs a wide range of tasks to assist peers of all ages, improving independence within the community and mastery over their own recovery process. Duties include:

• Assist clients in articulating personal substance use goals through the use of individual outreach in the community or in the clinic setting.
• Willingness to travel within the region. Late afternoon and evening hours required.
• Maintains written client contact records.
• Assist clients in working with their team of providers in determining the steps the client would like to take to achieve their personal goals.
• Knowledge of biopsychosocial process of substance use disorders/recovery, self help group process, recovery process and principals of recovery.
• Ability to relate effectively with staff, patients/residents, family members, individuals in recovery and internal and external community agencies.
• Escort clients to medication appointments if needed as well as court appearance, off-site referrals, community services and sober support meetings as requested.
• Participates in professional clinical and interpersonal skill development workshops.
• Participates in weekly staff and supervision meetings.
• Develops cooperative and creative working relationships with personnel in other human services agencies.
• Affirm the rights of LGBTQ individuals to receive services that are free of discrimination regarding sexual orientation, gender identification, and gender expression.
• Performs any other duties as directed by the OASAS CD Program Director or agency Director of Clinic Services and/or Executive Director.

Education: High School Graduate/Equivalency. One year of health or human service experience preferred. Certified Recovery Peer Advocate (CRPA) certification required within the first six months of hire. NYS Driver’s license for use of agency vehicles.

Full-time position with starting salary from 37,000.00 per year

Provides screening evaluation, assessment and individual counseling to individuals with substance use diagnoses by performing the following duties in the community or in the clinic setting utilizing a harm-reduction and strengths based perspective:

• Provides assessments and counseling with clients in their natural settings to determine their specific needs.
• Maintains written client case records.
• Prepares statistical and narrative reports regarding program and patient activities.
• Presents informational programs to community committees and task forces.
• Participates in professional clinical skill development workshops and staff meetings
• Develops cooperative and creative working relationships with personnel in other human services agencies.
• Maintains professional demeanor when assisting individuals in crisis.
• Abide by all agency policy and procedures.
• Affirm the rights of LGBTQ individuals to receive services that are free of discrimination regarding sexual orientation, gender identification, and gender expression.
• Performs any other duties as directed by the OASAS Program Director or agency Executive Director.
• Education: Bachelor’s degree (B.A. / B.S.) from four-year college or university; or one year related experience and/or training; or equivalent combination. Preference will be considered for CASAC, QHP, graduates of Master’s programs in helping professions, especially those who qualify for NYS licensure (LCSW, LMSW, LMHC, LMFT).

Full-time position with starting salary from $45,000.00 per year

Provides evaluations, assessment and diagnoses for the purpose of prescribing and monitoring psychotropic medications. Provides medication assistance treatment (MAT) services to clients with substance use disorders, including low threshold buprenorphine. Consults with collaborating psychiatrist and counseling/other staff for treatment planning and crisis management. Maintains electronic client case records according to regulatory and agency defined standards. Provides coverage for other prescribers as necessary.
Current licensure in NYS as Nurse Practitioner or Physician’s Assistant with prescribing authority. Current DEA certification. Prefer experience in outpatient clinic serving clients diagnosed with mental health or chemical addiction NPI eligible. Eight- hour MATE training or equivalent required upon time of hire.

Contracted hour rate from $90 per hour
**Physician’s Assistant must have approved waiver in place